Fraud and Security Center Keep your accounts and personal information safe and secure.

Fraud Prevention Shield and Lock

Fraud & Identity Protection

Proven ways to help guard your identity and finances against scams and hackers.

Account Security

We’ll help keep your account information safe—regardless of how you access your money.

Online & Mobile Security

Protect yourself online with best practices for maintaining your security.
1/1

How we make banking safe.

bank safe

Security first

Built-in protection at every step to reduce fraud and resolve common discrepancies.
computer with magnifying glass

First-rate encryption

We offer some of the strongest encryption software available for commercial use on the web.
dollar shield

Continuous surveillance

We monitor payment channels for suspicious transactions to detect fraud and secure your accounts.

What to do if you are a victim.

Contact

  • Contact Cadence Bank at (888) 797-7711 or any other financial institution or creditor immediately.
  • Contact the three credit bureaus to place an “Initial Fraud Alert” on your credit report.
    Experian 888-397-3742 experian.com
    TransUnion 800-680-7289 transunion.com
    Equifax 800-525-6285 equifax.com 
Contact message bubble

Review

  • Review a copy of your credit report AnnualCreditReport.com and dispute any errors or unauthorized charges with the credit bureau.
  • Close any new accounts you did not open.
  • Keep detailed records of your communication with creditors, credit bureaus, etc.
Review

Report

  • Report the issue to the Federal Trade Commission and obtain an Identity Theft Affidavit.
  • File a complaint on the Internet Crime Complaint Center (IC3.gov) if you believe you have fallen victim to a cyber crime.
  • Learn more at www.identitytheft.gov.
  • File a police report and show your FTC Affidavit.
Account Review

Fraud Resources

Podcast Saving the Day: Becoming a Cybersecurity Superhero

Listen now

Article Avoid Mailed Check Theft and Fraud

Learn more
View all fraud resources

Treasury Management Fraud Prevention Solutions

Learn about Positive Pay and ACH Positive Pay. 

treasury management

Learn

Find answers, watch videos and plan ahead with online tools.

Visit

Stop by your nearest Cadence branch to open an account and more.

Get help

Connect with one of our teammates for one-on-one assistance.
dot image