Association Services for Management Companies

Association Services Resource Center

Home to everything you need to know about the upcoming migration to the new association-centric payment processing platform.

A Platform Built for Your Specific Banking Needs

The new platform manages banking in a new, secure portal, providing easy payment options for residents and integration options with any association software that has a file format! Features include:

A dedicated lockbox that digitizes paper payments and ensures payments are properly matched and easily credited
Homeowner online payment portal via website or app
E-check (Homeowner ACH) self-enroll/cancel
Credit card/debit card

E-check (Homeowner ACH)
Reports & analytics to include check and coupon images
Remote Deposit Scanner capabilities to accommodate standard deposits and lockbox deposits
Ability to make and schedule transfers between accounts

Ability to view or download bank statements
Prior day balance and transaction reporting for checking, money market and certificate of deposit accounts
MoveIt feature to move misapplied homeowner payments within the same management company or self-managed association to the correct unit

Important details about the new platform

Homeowners

Homeowners who are set up for recurring ACH drafted by Cadence Bank-Association Services will seamlessly transfer to recurring E-check.
Homeowners who are set up for recurring or one-time credit card payments through ProPay/Cadence Bank-Association Services will need to re-enroll through the new platform effective 6/24/2024 (or once their management company or self-managed association transitions to the new platform. ProPay will be unavailable as of 06/19/2024 for all homeowners.
Homeowners will no longer be able to make payments at local Cadence Bank branches and should use an alternative payment method.

Allegro Users

Allegro users will default to View Only Access once migrated to the new platform. Users who have utilized Bill Pay, Positive Pay, ACH Origination, Cash Manager or Invoice-to-Pay within the last 6 months will retain full access to those services.
Recurring/scheduled transfers between like tax ID numbers that are set up in Allegro will seamlessly transfer to the platform.
Allegro will no longer be accessible after 9/13/2024.